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Please see below links to NDCS support information for families. Select the link for the information you wish to access and this will take you directly to the NDCS website where you can download, read or print the information you need.


Please be aware that once you have accessed 5 documents on the NDCS website, you will be asked to register with NDCS. This process does not take long and is well worth it as there is a host of information and support available that you may find useful.

There are many more documents and useful information available directly at the NDCS website

First diagnosis

In the UK, half of deaf children are born deaf and the other half develops deafness during childhood. We're here to help and have information for you that is tailored for parents with a baby, toddler or child who has been diagnosed as deaf.



Childhood Deafness

We use the term ‘deaf’ to refer to all types of hearing loss from mild to profound. This includes deafness in one ear or temporary hearing loss such as glue ear, hearing aids, hearing implants and tests. Also Audiology Services, Deafness and Balance and Deaf Children and Vision.



Language and communication

In this section we explore different approaches to communication; spoken language, sign language and sign bilingualism. We have also included a list of the things you need to consider, and questions you may want to ask the professionals you work with. Also additional needs and supporting your child's learning.

Education and Learning

Resources and guidance to help you support your deaf child's education, learning and choices from the early years through to their teens, including childcare options and choosing a deaf-friendly school. Also Bullying, Resources for Teachers and Creating Good Listening Environments. 

Your Rights

You and your child have a wide range of legal rights to protect you and make sure you aren’t treated unfairly because of your child’s deafness. You may also be entitled to financial support, including Disability Living Allowance (DLA) and Personal Independence Payment (PIP).

Products and Technology

Products and technologies are an important part of modern everyday life and can help with everything from waking up in the morning to communicating with others or watching a film with subtitles.

In this section you will find information about the wide range of products, apps and equipment that might be helpful to deaf children and young people at home, at school or when socialising with friends. Also LENA and Relay Services 

Parenting and Family life

Having a deaf child in the family can bring many joys and challenges. In this section you'll find some useful resources, advice and support on the day-to-day experiences of bringing up a deaf child, as well as our popular Families magazine. Including emotional, health and well being, family blogs and parenting a deaf child.

Being Deaf Friendly

Every deaf child or young person is different. Levels of hearing loss, communication methods and use of hearing technology can vary widely. It’s important to remember this and find out what everyone’s individual needs are so you can make sure everyone is included in whatever you are doing together.

Information for Professionals

NDCS produce a wide range of resources for professionals who work with deaf children and young people, whether in education, health, social care, or to support transition into adulthood. You can also find out about our services for professionals, including consultancy, training, conferences and our roadshow workshops. 

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